https://annaafi.atlassian.net/servicedesk/customer/portal/3

Following steps need to be followed while open the ticket.
1. Sign up with the email (use same email with which you have register to alnafi portal)
2. Go to your inbox (the same you have used in step no. 1), and complete the registration process.
3. On the dashboard of Al Nafi Customer Service Management Portal (Help Center),  open a ticket, based on your requirement and issue.
To open a ticket, you can also call our support number: +92 304 1110400. Our support staff will help you to open the ticket, or open it for you so that your issue is resolved as soon as possible.